Summer Discovery provides thousands of middle and high school kids with the amazing opportunity to study and travel in the US and around the world each year. Their years of success, personal attention, and experience have made them the most trusted name in the industry.
The literal definition of "day ones" - these guys have been with us since day one.
So, they're an amazing company. And they're particularly special to us because, way back in 2000, they became our very first client!
Crafting the Process
It was through working with the Musikers that we developed the methods we have applied with all our subsequent clients ever since: get to understand their industry, the way they do business, the personalities and the culture of the organization, and provide tailor-made solutions built around the way they operate.
We started by building a website for them, promoting the great trips they provide and inviting people to contact them to begin the application process. It was a really nice website, but it was the content management system we built that really blew their socks off. With the amount of detailed, dynamic, ever-changing data they worked with, they needed an awesome CMS that was simple, intuitive and efficient, and that’s what we delivered.
Solve with Automation
Working with the Musikers, we quickly realized how the labor-intensive process of dealing with reams and reams of paperwork was sucking up great quantities of their time and resources. We knew that we could create an effective solution that would digitize and simplify the entire process, making it easier for clients to submit applications and for Summer Discovery to process applications, update information, reduce waste, and increase efficiency.
We built the first Summer Discovery site back in 2000.
Engineering the perfect fit
The work we’d already done for them and the relationship we’d built meant the Musikers trusted us to take on the massive task of automating and digitizing their operations. We did it in stages, building a system that fit in intuitively and seamlessly with their methods and ops, so that there were no major disruptions, no massive learning curves, no confusing new procedures. The result was both a revolution in the way the Musikers operated and, at the same time, a seamless and unobtrusive transition to a more efficient way of doing business. The websites and systems we created for them operate on a multitude of different levels:
They’re pioneering, most of features we developed for them were a first for anyone in the student travel industry
They look amazing. For years we had to craft new design UI because competitors would steal the designs for their websites
They provide an incredible amount of information (literally thousands of dynamic, information-rich pages) in a simple, engaging manner
They accept detailed, multi-faceted applications, making for a straightforward, customer-friendly experience
Brix CMS is not simply a place for editing content – it’s a complete online marketing machine. It automates their forms process, making the business virtually paperless. We cleaned it up with a blend of web-based forms and a sophisticated Fax to PDF system. It has enabled them to automate vast amounts of their client outreach, follow-up and informational services. It’s super intricate and it all works flawlessly.
Everything we’ve done for Summer Discovery is the result of getting to know them—both as people and as a company. We took the time to fully understand how their business works, and we work with them to make their business work better. We built Brix around their methods and processes, automated them and improved on them organically over time. The systems keep growing and getting better, and the sites we have built for them have always been an example of the best in current design and technologies.